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FAQs

 Frequently Asked Questions ❓

1. What services do you offer? ✨

I provide hands-on, practical support for educators and early childhood teams, including:

  • Connected Coaching (On-the-Floor Support) 👩‍🏫

  • Workshops & Professional Development 🌱

  • Mentoring & Reflective Guidance 🪄

  • Support for Emerging Educators with coursework, assignments and practical strategies 📘

All services are grounded in evidence-based early childhood practice.

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2. Are you insured and registered? ✅

Yes! I hold:

  • VIT Registration 🏷️

  • First Aid & CPR 🚑

  • Professional Indemnity & Public Liability Insurance 🛡️

This ensures all sessions are delivered safely, responsibly, and professionally.

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3. Do you charge travel fees? 🚗

Travel fees may apply for onsite locations. Fees are always confirmed in your custom quote or invoice before confirming booking.

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4. How do I book a session? 📅

You can book a free 15-minute consultation to discuss your team’s needs. From there, we schedule sessions tailored to your service. You can also book via our website, email, or phone.

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5. Do you offer services after hours or on Saturdays? 🌙

Yes. Many of our services, including workshops, mentoring, and professional development sessions, can be delivered after hours or on Saturdays to suit your team’s availability.

Please note that Connected Coaching (On-the-Floor Support) is delivered during operational hours only, as it involves working alongside educators within the learning environment.

Availability and scheduling can be discussed during your free 15-minute consultation to ensure the best fit for your service.

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6. Can workshops count towards professional development hours? 🎓

Yes! Workshops and coaching sessions can be used for professional development, supporting your team’s ongoing learning and compliance goals. After completion of services you will receive a certificate of completion.  

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7. What happens during on-the-floor support? 🧑‍🤝‍🧑

On-the-floor support is hands-on and practical. It may include:

  • Modelling intentional interactions and co-regulation strategies 🤝

  • Supporting educators during challenging moments ✨

  • Reflective mentoring to build confidence 🌱

  • Strengthening team alignment and daily routines 🪄

Every session is tailored to your service and grounded in EYLF Version 2, ACECQA standards, and evidence-based theory.

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8. Do you support emerging educators? 🌟

Absolutely! I can help emerging educators with:

  • Practical strategies for daily practice 📘

  • Guidance on coursework and assignments 🖊️

  • Confidence-building and reflective practice 🤍

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9. Is this a partnership with ACECQA or EYLF? ❌

No. The Amy Approach is independent, but all workshops and coaching are aligned with ACECQA, EYLF standards, and evidence-based early childhood frameworks.

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10. What is your cancellation policy? ⏰

Please provide at least 48 hours notice for rescheduling or cancellations. Last-minute changes may incur fees. Please refer to our refund policy for further information on individual services. 

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11. How much do your services cost? 💰

Pricing varies depending on the service, duration, and location. You can view pricing in the support studio or request a custom quote for your team.

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The Amy Approach Packages 🌱
1. What packages do you offer? 📦

We offer a range of packages to suit the needs of your service, including:

  • Calm & Connected Foundations – ideal for starting out or targeted support

  • Inclusion in Practice – supports inclusion strategies and KIS applications

  • Emerging Educator Support – mentoring and guidance for students or new educators

  • Ongoing Partnership – regular online and on-the-floor support for sustained impact

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2. Can packages be tailored? ✨

Yes! Every service is unique. We can adjust:

  • Online session length ⏱️

  • On-the-floor coaching hours 🏫

  • Number of educators involved 👩‍🏫

  • Focus areas such as inclusion, team alignment, or professional development 🌿

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3. Are these services suitable for my team? 👥

Absolutely. Packages are designed for:

  • Individual educators

  • Leadership teams and directors

  • Whole room or service-wide teams

  • Emerging educators and students

We work with your team’s context, challenges, and goals to ensure relevance and impact.

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4. Can I combine online sessions and Connected Coaching? 💻🏫

Yes! Most of our packages combine online mentoring sessions with Connected Coaching (on-the-floor support) to ensure strategies are both planned and embedded into practice.

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5. How do the packages support professional development (PD) hours? 📘

Many of our workshops and mentoring sessions can be counted towards professional development hours, particularly when aligned with EYLF Version 2 and inclusion-focused strategies. We provide documentation of hours for services to record.

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6. Do you guarantee outcomes? ✅

While our services are designed to build confidence, capability, and stronger team practices, we cannot guarantee funding approvals (e.g., KIS applications) or specific results. Our support is guidance-based and practical, empowering educators to implement strategies effectively.

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7. What happens if we need to cancel or reschedule? 🔄

We ask for reasonable notice to reschedule sessions. Travel fees or scheduling adjustments will be discussed in advance. Digital sessions can often be rescheduled more flexibly.

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8. How do we start a package? 🌟

We begin with a free 15-minute consultation to discuss your team’s needs and recommend the most meaningful package for your service. This ensures your investment is targeted and impactful.

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💳 Payment & Fees
1. How do I pay for sessions or packages?

Payments can be made via Bank transfer or PayPal Payment details are provided on your invoice once your booking is confirmed.

 

2. When is payment due?

 Payment is due prior to the session or package commencement, unless otherwise agreed in writing. Details will be confirmed on your invoice. 

 

3. Can I pay for multiple sessions or packages upfront?

Yes! Many services choose to pay upfront for packages or ongoing support. This secures your booking and allows us to plan sessions to best suit your team.

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4. Can I get a receipt or invoice? 🧾

Yes! An invoice will be provided for all payments and services. This can be used for reimbursement or PD record-keeping.

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